Frequently asked questions

We currently serve Toronto, Etobicoke, Mississauga, Oakville and Barrie. Not sure if you're in our zone? Contact us and we’ll let you know!

Our Basic Clean focuses on the main parts of a barbecue, which includes degreasing and scrubbing grates, flavorizer bars and cleaning the drip tray. Our Deep Clean goes a couple steps further. This includes degreasing and scrubbing the grates, flavorizer bars, drip tray, and interior, plus an exterior wash and wipe down to remove grease stains. Our Premium Clean covers the whole nine yards. This includes degreasing and scrubbing the grates, deep-cleaning flavorizer bars, drip tray, and interior, plus exterior wash and polish. We also clean side burners and storage areas when applicable.

Most jobs take between 1 to 2.5 hours, depending on the size and condition of the grill. Based on the package, you can expect the job to take: Basic Clean: 1 - 1.5 Hours Deep Clean: 1.5 - 2 Hours Premium Clean: 2 - 2.5 Hours

Nope! As long as we have access to your grill and an outdoor water source, we can get the job done. Just let us know ahead of time.

We recommend a deep clean at least once per season (spring, summer, and fall), especially if you grill often.

Yes, we clean most types of grills including gas, charcoal, and pellet. Let us know what kind you have when booking.

Yes! We use non-toxic products that are safe for your family and we make sure to thoroughly rinse and burn everything off.

We’ll always do our best to restore your grill, but if parts are damaged beyond cleaning, we’ll let you know and suggest a solution.

Yes! Our Seasonal Saver packages offer discounted rates for multiple cleanings throughout the year. Ask us for details.

You can book directly through our website, or via email (info@backyardbbqcleaning.com) — easy as that!

We keep an eye on the forecast! If the weather makes cleaning unsafe or ineffective, we’ll contact you to reschedule at no extra charge.

Yes, we come fully equipped with all the tools, brushes, vacuums, and non-toxic cleaning products needed to get the job done right.